Global Customer Service Officer

by The Jobs Portal | Monday, February 16, 2009 |

Responsibilities:

Provide superior customer service to our clients on inbound phone calls.
Transfer customer calls to appropriate staff.
Identify, research and resolve customer issues using proprietary company software

Requirements:

Ability to provide exceptional customer service
Strong telephone etiquette
Excellent verbal and written communication skills
Multi-tasking skills and ability to work well under pressure
Strong problem solving skills
Ability to be a team player
Experience in a call centre environment preferred
Fluency in English and one of the Asian language is a must (i.e. Mandarin, Cantonese, Thai, Vietnamese, Japanese, Korean)
Fresh diploma/degree graduates are welcome to apply.
Open to Singaporeans or Singapore PR only.

Salary:

Temporary – Paid $13 per hour
Permanent – Up to $3,000 per month

Please note: This is a 2 months temporary position. Good performers will be offered a permanent role after 2 months.

Interested applicants, please send in your resume (in MS WORD format) to jolene.yee@adecco-asia.com.