Temp / Part-time IT Assistants

by The Jobs Portal | Tuesday, February 19, 2013 |

Open to any of the following personnel:
-          Part time Poly or University students

-          ORD personnel

-          Student waiting for further Education or on Holidays

-          Fresh school leavers or graduates

-          Experience personnel looking for temporary jobs

-          Personnel waiting for NS enlistment

Those who performed well during this period may be considered for a long term position with the company.

Key Area of Responsibilities

    To handle high volume calls, email and walk-in from users, mainly fault reporting, providing first level support to users on systems and Business related usage problems. (E.g., Laptops, and Network Connectivity and Applications related issues), including logging and follow ups to close the work order(s).
    To perform logging in of trouble ticket using ticketing systems.
    To dispatch trouble tickets to second level engineers.
    To perform administrative duties if required.
    To compile call statistics for reporting purpose if required.
    To perform data migration and system installations.

Job Requirements:

    IT literate, with proficiency in Microsoft Office software (Word, Excel, Access and PowerPoint), Windows Operating System (XP, 2K, 7), PC hardware and basic Networking. We provide hands-on training and buddy guidance for all new hires.
    Basic IT trouble shooting skills will be beneficial.
    Available immediately or within a week.
    Hands-on training will be provided.

Benefits

You can also look forward to an exciting career path with Thatz later on.

Please send your resume to christian.ang@thatz.com stating your availability, career objective and current remuneration.
Singaporeans, Permanent Residents and Student Pass holders are welcome to apply.